- Shipping Info
-
The delivery of the goods is made worldwide by Deutsche Post or DHL.
Shipping costs Deutsche Post/DHL (including VAT).
For all zones: by registered mail costs 3 € extra
Germany
Up to 190 Gramms 2 € (only Patches)
Up to 300 Gramms 4 € (flat rate)
Up to 500 Gramms 4,5 €
Up to 1 Kilo 5,99 €
Up to 3 Kilo 6,99 €
Up to 5 Kilo 8,99 €
Up to 10 Kilo 9,99 €
From an order value of 80,00 € we deliver free of shipping costs within Germany.
EU *
Up to 500 Gramms 6 €
Up to 1 Kilo 10 €
Up to 4 Kilos 16 €
Up to 5 Kilos 17 €
Up to 6 Kilos 18 €
Up to 7 Kilos 19 €
Up to 8 Kilos 20 €
Up to 9 Kilos 21 €
*Approximate values, as in the EU the VAT rate of the destination country applies.
From an order value of 160 € we deliver free of shipping costs within the EU.
Non-EU Europe
Up to 500 Gramms 7 €
Up to 1 Kilo 12 €
Up to 2 Kilos 21,70 €
Up to 3 Kilos 23,80 €
Up to 4 Kilos 25,40 €
Up to 5 Kilos 27,00 €
Up to 6 Kilos 28,60 €
Up to 7 Kilos 30,20 €
Up to 8 Kilos 31,80 €
Up to 9 Kilos 33,40 €
Zone 4
Up to 500 Gramms 7 €
Up to 1 Kilo 12 €
Up to 2 Kilos 22,90 €
Up to 3 Kilos 34,55 €
Up to 4 Kilos 38 €
Up to 5 Kilos 41 €
Up to 6 Kilos 44 €
Up to 7 Kilos 48 €
Up to 8 Kilos 52 €
Up to 9 Kilos 55 €
Zone 5
Up to 500 Gramms 7 €
Up to 1 Kilo 12 €
Up to 2 Kilos 22,90 €
Up to 3 Kilos 46 €
Up to 4 Kilos 53 €
Up to 5 Kilos 60 €
Up to 6 Kilos 66 €
Up to 7 Kilos 72 €
Up to 8 Kilos 78 €
Up to 9 Kilos 85 €
Zone 6
Up to 500 Gramms 7 €
Up to 1 Kilo 12 €
Up to 2 Kilos 22,90 €
Up to 3 Kilos 51,80 €
Up to 4 Kilos 51,80 €
Up to 5 Kilos 76 €
Up to 6 Kilos 83,70 €
Up to 7 Kilos 91 €
Up to 8 Kilos 98,30 €
Up to 9 Kilos 105,60 €
For detailed information about the DHL zones, see
www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html
- Return Policy
-
Revocation right for consumers
(A ‘consumer' is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
In order to exercise your revocation right, you must inform us (Florian Grill, Rellinghauser Str 334D, 45136 Essen, Telephone number: +49201/17162524, E-Mail address: info@dying-victims.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (www.dying-victims.de/shop/). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.
You bear the direct costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
- for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
- for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
- for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
- for delivery of newspapers, periodicals or magazines with the exception of subscription contracts. The revocation right expires prematurely in case of contracts
- for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
- for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
- for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery. _________________________________________________________________________________
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
- To Florian Grill, Rellinghauser Str 334D, 45136 Essen, Email address: info@dying-victims.de :
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.
